Jenny Alexander
Life Care Manager
With a diverse background spanning social work, healthcare consulting, and care navigation, Jenny brings both professional expertise and deeply personal insight to her role as a Senior Life Care Manager. Grounded in active listening and shaped by her own experiences supporting elderly loved ones, she meets individuals and families exactly where they are—often during some of life’s most vulnerable and uncertain moments. Jenny’s relatable, down-to-earth approach, paired with a touch of well-placed humor, helps ease tension and build trust even in difficult situations.
Her experience includes working closely with high-risk and medically complex populations within health plans, designing and evaluating programs for payer organizations, and guiding individuals and families through the realities of complex care needs. She specializes in conducting thorough needs and risk assessments, developing personalized plans of care, and coordinating services that support safe, comfortable aging—whether at home or across long distances.
Jenny’s expertise spans care navigation, advocacy, crisis management, and fostering clear communication among providers, families, and support systems. As a Certified Dementia Practitioner, she offers informed, compassionate guidance to those facing cognitive decline and its many challenges.
Known for her ability to connect on a human level, Jenny brings calm, clarity, and a steady sense of hope to situations that can often feel overwhelming. She is dedicated to helping clients and their families move from uncertainty to confidence—ensuring they feel supported, understood, and never alone in the journey.
Outside of work, Jenny enjoys suspense and horror movies, true crime podcasts, dining out with her husband, and playing with their two dogs.